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Privacy Policy

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Last updated: 9 June 2025

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At Channelport, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us via our website, products, services, and communication channels.

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1. Who We Are

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Channelport is a technology and sales solutions provider based in South Africa. Our services include IT and cart sales, and we are reachable via:

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2. Information We Collect

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We may collect and process the following types of personal information:

  • Contact Information: Name, phone number, email address

  • Business Information: Company name, job title, business contact details

  • Technical Data: IP address, browser type, device information, and usage data from our website

  • Communication Records: Emails, inquiries, and customer support interactions

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3. How We Use Your Information

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We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer support

  • To process orders, quotes, and service requests

  • To send updates, newsletters, or marketing communications (only if you've opted in)

  • To improve our website and service delivery

  • To comply with legal obligations and resolve disputes

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4. How We Share Your Information

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We do not sell or rent your personal information. We may share your data only with:

  • Authorized employees or partners for service fulfillment

  • Regulatory authorities or law enforcement if required by law

  • Trusted third-party service providers under strict confidentiality agreements

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5. Data Security

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We implement reasonable technical and organizational safeguards to protect your personal data from loss, misuse, unauthorized access, or disclosure.

 

6. Your Rights

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You have the right to:

  • Request access to the personal data we hold about you

  • Correct or update inaccurate information

  • Withdraw consent at any time

  • Request deletion of your personal data, subject to legal requirements

To exercise any of these rights, please contact us at:
📧 itsales@channelport.co.za or cartsales@channelport.co.za

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7. Cookies and Tracking

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Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to disable cookies if you prefer.

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8. Policy Updates

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We may update this Privacy Policy occasionally. All changes will be posted on this page with the updated date.

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9. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

📧 itsales@channelport.co.za
📧 cartsales@channelport.co.za
📞 +27 12 0040 310

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